Description
Next Generation Indie Book Award Finalist in Memoir (Career)
“Everything points back to the uniformed girl at the podium in the lobby of the Rittenhouse.”
At twenty-two Jamie Cooperstein dreamed of becoming a successful sports journalist. She never expected that putting on a concierge uniform and stepping into the lobby of the Five Diamond-rated Rittenhouse Hotel would lead to anything more than a paycheck.
Written with wit and humor, True Hospitality is a story of finding an unexpected calling behind the concierge desk. Through personal anecdotes of outlandish guest requests, lavish weddings and parties, celebrity stays, and smoke-filled lobbies, Cooperstein takes an honest look at the true meaning of hospitality and how it came to define her.
True Hospitality is a fascinating memoir of one woman’s journey to find her way in the world of luxury hospitality.
Binding Type: Paperback
Author: Jamie Cooperstein
Published: 04/08/2025
Publisher: GFB
ISBN: 9781964721323
Pages: 178
Weight: 0.46lbs
Size: 0.41″ H x 8.00″ L x 5.25″ W
About the Author
Cooperstein, Jamie: – Jamie Cooperstein teaches companies, employees, and students to enhance the customer experience-a natural extension of her decade spent as a Five Diamond concierge. She is a former president of the Philadelphia Area Concierge Association and lives in the Society Hill section of Philadelphia with her husband and daughter. True Hospitality is her first book.
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